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Customer Reviews for TRIO Heating, Air & Plumbing

Excellent4.91562 reviews
4.9
Excellent1562 reviews
Posted on Google Google
Chris Addison
0 days ago
Dillan was punctual and professional and comprehensive in his repair work. Highly recommend
Posted on Google Google
Richard Tinney
2 days ago
+5
Great work, very professional. They took their time but at the same time completed the work in a timely manner.
Posted on Google Google
Hu Liang
2 days ago
Just had a visit by Dillan of TRIO. I worked with them for my water heater work a year ago and this thing is having aging pain. Dillan was amazing. Detailed in specific and equally patient in explanations. Great guy and a great firm.
Posted on Google Google
Leticia Casia-Manalo
3 days ago
David is knowledgeable & knows his product very well. He explained in detail everything I need to know about heat pump. Very nice person & he takes his time to talk & answer our questions. Overall, he’s a good asset to the company,
Posted on Google Google
David Iwamoto
5 days ago
Dillan has great customer service. I appreciate all the info he gave me for all my plumbing needs
Posted on Google Google
aj d
5 days ago
Dillan is very professional and detail oriented. His service was exceptional.
Posted on Google Google
Sushil Singh
5 days ago
Dillan was super helpful in explaining and took care of everything. He was on time , professional and detail oriented.
Posted on Google Google
Dan Robinson
6 days ago
+0
DeRon & Dave were amazing. They took the time to explain the issues they had identified with my heating system. They went above and beyond to answer all my questions and they recommendations all made sense. I would definitely recommend TRIO to friends and family
Posted on Google Google
Shirley Latessa
6 days ago
DILLAN was nice and kind and explained everything well. I would love to have him back next time. He does his job very well
Posted on Google Google
Beth Berger
7 days ago
Dillan was very polite and concise. I understood everything he explained to me very clearly. His service was exceptional. Request him if you ever use trio he’s great!
Posted on Google Google
Cece Liu
7 days ago
+0
Great experience with TRIO! Joe was professional, knowledgeable, and took the time to explain the issues with our tankless water heater and the recommended solutions. He was thorough in his assessment, answered all my questions patiently, and helped me understand the available options without feeling rushed. I really appreciated his clear communication and attention to detail. Overall, a very positive experience, and I would definitely recommend TRIO!
Posted on Google Google
Skylar Roubison
7 days ago
Dillan was amazing. Very helpful and knowledgeable.
Posted on Google Google
Bill
8 days ago
Dillan is very conscientious and friendly and always on time. He did a great job installing my water heater.
Posted on Google Google
Steven Barrow
9 days ago
Dillon was great, he was very professional and was able to diagnose and fix the problem very quickly
Posted on Google Google
Nauman Tahir
13 days ago
Diego was very helpful, efficient and thorough as always. Very happy with the service.
Posted on Google Google
mike lum
13 days ago
DILLAN was very thorough on his inspection. He is an exceptional technician. He took the time to give me pointers on my HVAC system
Posted on Google Google
Shravya Mandava
13 days ago
Dillan had absolutely great service and was very professional. I would definitely recommend this company for any future issues i have in my home
Posted on Google Google
Nthando T
14 days ago
Dillan was great! Helped diagnose the water heater clearly explain what was needed to make the repair!
Posted on Google Google
Albert Rossi II
16 days ago
Dillan Mateo is a Very Competent individual, the yearly service is indeed worth every penny, a professional & thorough job was performed, this Family owned business has skills & contacts in the trades for any other needs, I will always use Trio for my house maintenance.
Posted on Google Google
John Kim
18 days ago
TRIO HAP has been wonderful in helping me resolve a blown transformer in my furnace. Even though TRIO is not a reseller of AirTemp furnaces, they worked with me to replace a transformer that was still under warranty. It turned out the transformer blew because a rat chewed through my wires. The TRIO tech, Mirko, came out a total of three different times to ensure my furnace was up and running without charging me for each visit. Thank you, Mirko, and thank you, TRIO!
Posted on Google Google
Elisa Gallegos
19 days ago
We really appreciated Dillan's energy, personality thoroughness and customer service.
Posted on Google Google
Mehul Chaudhari
19 days ago
Raul was excellent. He diagnosed our furnace issue quickly and accurately, explained what was wrong, and suggested the right fix. Professional and knowledgeable throughout — highly recommended.
Posted on Google Google
Barbara Jacobson
20 days ago
Dillan M did a great job flushing my water heater and also doing a whole house inspection of my plumbing and hvac. I’m very satisfied with his work
Posted on Google Google
Hua Feng
21 days ago
Our tenants left with a very challenging condition. The cleaning team was very professional and detailed. They spent much more time than expected until the home was clean again. Highly recommended! Very responsible!
Posted on Google Google
Vickie Fuller
23 days ago
Dillion was on time, actually he arrived a little early which never happens with other plumbing companies that I have had. Dill was professional, knew what he was doing and very polite. Great company. He replaced my kitchen sink faucet.
Posted on Google Google
Michelle Sy
23 days ago
Update Oct 2026: Had TRIO Heating out again 6 months after my initial inspection, and they continue to be fantastic! This time I worked with Dakota, who was incredibly thorough, knowledgeable, and helpful. Dakota took the time to carefully diagnose and resolve the issues with my condenser, explained everything clearly, and made sure the system was running smoothly before leaving. Two great experiences with two different techs - highly recommend TRIO heating! ———— I had a fantastic experience with Trio Heating. From the start, they were incredibly responsive to my inquiry and very transparent about their service scope and fee structure. A standout feature for me was safety protocol; they sent me their technician’s photo and contact details before he arrived, which provided great peace of mind. Fernando himself was professional, informative, and super helpful - he did a very thorough job checking my HVAC unit and explained everything clearly. They are incredibly easy to work with and I will definitely be reaching out to them again for any future HVAC needs. Highly recommend!
Posted on Google Google
Saeed Davar
26 days ago
Great service! They showed up really fast and Richard was super helpful to exactly explain the situation and lay down the options. he even fixed our furnace on the same visit with no extra cost. we decided to replace the furnace and Michael stopped by quickly as well and did a through inspection of the situation and confirmed our options with quick pricing. two days later the furnace was replaced. and it took two days due to my availability. Super happy with them specially Richard and Michael that makes it so easy for us.
Posted on Google Google
Linda Beroza
27 days ago
Charnel and Alfredo did a great job! They worked diligently and cleaned up after work was completed. They also patiently answered questions. Would hire these guys again for HVAC work.
Posted on Google Google
Titan Chang
27 days ago
Dakota Brown is a very professional technician, provides me with all informations I need for my situation with courtesy. I appreciate it!
Posted on Google Google
Chris & Amanda Sanford
27 days ago
Technician was on time and provided an inspection and estimate of repair.
Posted on Google Google
Wan-Chieh Lin
27 days ago
+0
Fast response. Good job done. Dillan did a great job replacing my garbage disposal.
Posted on Google Google
Ranganath Puranik
27 days ago
Excellent service - on time, professional, technically competent
Posted on Google Google
bribribebop
29 days ago
Dillan M did a fantastic job on some plumbing work for a toilet that wasn’t want to flush, he was quick, efficient and very professional. We have used trio for our mini split install and repair and now plumbing! And we will be using them again if anything comes up
Posted on Google Google
Ankit Singh
33 days ago
I had a good experience getting my new heat pump water heater installed. They were able to schedule the job very quickly because my old one had started leaking heavily and I was without hot water, and David was incredibly helpful in going over all my options. He was highly responsive throughout the entire process and even after the job was done. During the installation, the crew navigated our tight space constraints perfectly, were very respectful of my home, and left the work area completely clean. Also there was no surprise pricing. Highly recommend them!
Posted on Google Google
Shawna Fields
33 days ago
+0
Angel was very nice and helpful when he serviced my heat pump, and thoroughly explained all my options as far as services offered. There was a special also! Thank you for the great service!
Posted on Google Google
Peter Whoriskey
34 days ago
Anthony was swift, detailed and quick gibing a quote.
Posted on Google Google
Kunal Ahluwalia
34 days ago
+0
I highly recommend Mirko Marco from Trio Heating Air & Plumbing. Our air conditioner stopped working, and Mirko arrived promptly to help us out. He is a true professional—he figured out the problem almost immediately and had the whole thing fixed within 30 minutes. I really appreciated that he took the time to walk us through exactly what went wrong and explained how this repair would add another 7 to 8 years of life to our system. Fast, knowledgeable, and honest service. 5 stars!
Posted on Google Google
isha shah
34 days ago
+0
We had Mirko Marco from Trio Heating Air & Plumbing come out to fix our AC, and I couldn’t be happier with the service. He showed up right on time and was incredibly efficient. He diagnosed the issue quickly and had our air conditioner running perfectly again in just half an hour! What really impressed me was how thorough he was in explaining the problem to us. He even let us know that with this fix, our unit should easily last another 7-8 years. I highly recommend Mirko and the Trio team to anyone needing HVAC service!
Posted on Google Google
George Kraw
34 days ago
Excellent service. Mirko was efficient and professional. Arrived on time, job completed in one visit
Posted on Google Google
1026ashotwell
37 days ago
Great Service polite And to the point.
Posted on Google Google
Kenneth McDonnell
37 days ago
Dakota was a pleasure to work with and learn from regarding the installation of a Nest thermostat. I look forward to working with him to tune up our heater.
Posted on Google Google
Brownsuga Miles
38 days ago
+0
I had an exceptional experience with the service provided, and I would highly recommend Trio to anyone in need. Joe, the person who assisted me, was incredibly friendly and knowledgeable. His demeanor was calm and reassuring, which made a significant difference in helping me feel at ease during what was a very stressful emergency situation. Joe’s ability to communicate effectively and provide clear information was invaluable, and I am truly grateful for his support and professionalism throughout the entire process.
Posted on Google Google
Ujwal B
40 days ago
+0
Mirko was very quick to fix the issue we had
Posted on Google Google
Boxin Wang
40 days ago
+0
Highly recommend Mriko for any HVAC repairs! My AC was experiencing short-cycling issues, and Mriko arrived quickly to conduct a thorough inspection. He is extremely honest—no hidden fees or pushy upselling for unnecessary deep cleaning services. He accurately diagnosed that it was simply a bad capacitor, replaced the part in minutes, and got the AC blowing cold again. The pricing was incredibly reasonable and transparent. Not only is Mriko highly skilled, but his customer service is top-notch. It's rare to find such an honest and reliable repairman nowadays. 5 stars all the way!
Posted on Google Google
RC
41 days ago
+1
Joe and his colleague came and did an extensive review of my water and gas. As a new owner to a house, this was very necessary. They informed me I have both water leaks and gas leaks, so I am very grateful for their help! They also walked me through options going forward and showed me all the pictures showing where the gas and water pipes were damaged.
Posted on Google Google
Daniel Berkenkotter
42 days ago
+0
Raul Villalobos did an excellent job of investigating the unknown issue with my system and suggesting comprehensive service options. He isn’t pushy and didn’t suggest frivolous services.
Posted on Google Google
Tim Berry
43 days ago
+0
Angel was very professional! Friendly service!
Posted on Google Google
Forge Lab7
43 days ago
Had Esperanza over to do an estimate and she was awesome. On-time, professional, very friendly. Thank you.
Posted on Google Google
Marian Johnson
44 days ago
+0
Joe was amazing - same day service very professional I would call them again. Great service thank you. ~Marian
Posted on Google Google
Ron Ward
45 days ago
Angel did a great job of assessing the situation with regard to duct-cleaning. He asked the right questions, then checked the crawlspace and found asbestos. (Prior to that, another vendor inspected the system and wanted to start immediately, which would have been dangerous and possibly illegal.) Angel’s a pro with a personality to match.
Posted on Google Google
James Lim
49 days ago
+0
Joseph G, the technician, that came by today was professional, efficient and friendly. Joseph was able to complete the flushing of our water heater with no issues and also checked everything, including the pipes, to make sure they’re all ok. I highly recommend TRIO.
Posted on Google Google
Uttara K.
50 days ago
Raul did a great job fixing our HVAC drain leak, and we’re very pleased with the repair. Thanks for taking care of it, Raul—would happily recommend!
Posted on Google Google
Sameer Deshmukh
50 days ago
Raul did a great job fixing the drain leak in our HVAC system. Really happy with the service and would recommend him!
Posted on Google Google
Amir Asgharzadeh
59 days ago
Ricardo, Jonathan, and Alex were incredibly helpful throughout our sewer and waterline project. They were extremely knowledgeable, efficient, and professional, and they did a great job accommodating our needs and requirements in a timely manner. We truly appreciated their responsiveness and support throughout the project.
Posted on Google Google
luis lozano
59 days ago
The team is so friendly at the art and wine festival
Posted on Google Google
Stefanee Sasaki
59 days ago
+0
I stopped by the booth to ask some questions about services and pricing. The team there was super helpful informative and I could tell very caring. Would highly recommend for any hvac services. I will definitely be using them in the future based off my interactions!
Posted on Google Google
Memy Suazo
59 days ago
+0
We meet them at the art and Wine festival and they explain their services with us. The are awesome
Posted on Google Google
Sagi Adiv
59 days ago
+0
Great experience with TRIO Heating! The team was professional, on point, and made the whole process easy and stress-free. I was very happy with the service and would definitely recommend them!
Posted on Google Google
Ronald Richardson
59 days ago
+0
I let their team at the mountain view art and Wine Festival. Very informative and friendly people. I would definitely recommend them and use them in the future.
Posted on Google Google
R Kinnick
59 days ago
Highly recommend Trio Heating. Diego extremely knowledgeable and explained everything very well about how the problem occurred. Best service I have ever received!
Posted on Google Google
WileyOne1982
59 days ago
+0
I just met the most awesome team at the mountain view.Art and wine festival not only were they helpful and friendly, but they also were extremely informative about their services.And I would recommend them to anybody who's looking
Posted on Google Google
Lee Bragi
61 days ago
They are very professional and did awesome jobs on install hvac!
Posted on Google Google
Sam Miller
63 days ago
Our air conditioner stopped running on the hottest day of the week. Richard very carefully but expediently diagnosed the problem and got it running again; he's very professional and friendly
Posted on Google Google
JUAN VASQUEZ
63 days ago
Angel is a really good technician, professional and he's so young. He's gonna be really good when he grow up more, but I really appreciate his work, he did👍🏼
Posted on Google Google
Marc Crumpton
66 days ago
The most professional knowledgeable technicians I have worked with. Extremely trustworthy and honest people. I will always recommend them to everyone.
Posted on Google Google
Katherine Beneteau
67 days ago
Fernando G is very knowledgeable and professional. Work was completed thoroughly and timely!
Posted on Google Google
Nishant Bhanot
68 days ago
Raul did a great job inspecting and servicing our HAVC
Posted on Google Google
Hemanth Raju
70 days ago
Kitchen pipe line had disconnected from the mainline and left lot of sewage water in the crawlspace. Joe came for inspection and took the photos, explained the issue. He then worked with his company to schedule the repair work appointment very quickly. Joe finished the work by installing new ABS pipes and tested if there were any leaks and also snaked the main line with some additional cost to remove any clogs. All the work was completed very professionally without any delays. Alex was also very professional and answered any questions I had. Overall recommend TRIO heating for any plumbing related work.
Posted on Google Google
Curt Longacre
71 days ago
Dave was awesome! He came out toward the end of the day and stayed until everything was complete. He taught me some things about the Nest thermostat. I felt like I had personalized service from a friend. I highly recommend Trio and Dave Duran.
Posted on Google Google
K L
71 days ago
We had an emergency leak in our restroom and called Trio Heating, Air and Plumbing for help. Joe came out and did an outstanding job diagnosing and repairing the issue quickly. He was professional, knowledgeable, and clearly took pride in doing the work right rather than just patching things up. What stood out most was how he handled the urgency of the situation — emergency leaks are stressful, and Joe kept us informed throughout the process, explained what caused the leak, and made sure everything was fully resolved before he left. No mess, no runaround, just solid, honest work. If you're dealing with a plumbing emergency (or any HVAC/plumbing need), I'd highly recommend requesting Joe specifically. Trio Heating, Air and Plumbing has earned our repeat business.
Posted on Google Google
Mark Manley
71 days ago
Charbel was on time, friendly, and explained what he was doing. He solved our issue promptly and left the space clean. Definitely recommend Charbelbfor quick troubleshooting!!
Posted on Google Google
Michela Dellolio
72 days ago
Trio did an outstanding job with the installation of our heat-pump, the installers Wilson Romero and Isaac Lara deserve recognition for their incredible hard work, they were always courteous, timely and real professional. It was a pleasure to have them on this project!
Posted on Google Google
Deborah Parrish
72 days ago
Staff was professional, polite, friendly and explained to me any issues and how to address them. Isaac and Wilson stayed late on a Friday night to ensure the job was completed and tested before the weekend- they did an extraordinary job! Area was left neat and clean.
Posted on Google Google
James Kawamoto
79 days ago
Great service by De Ron. Came right at the beginning of the 5 hour arrival window. Provided annual tuneup of my HVAC system as well as flushing of my water heater. Very knowledgeable. Highly recommended.
Posted on Google Google
Naren
82 days ago
Excellent and to the point. Very friendly. Great service
Posted on Google Google
Shohreh Ahghari
83 days ago
+0
Joe was really good with diagnosing and replacing water heater flex lines. Real human connections!
Posted on Google Google
Brittany Baguio
83 days ago
Charbel, Diego, Alfredo, and Wilson did an excellent job on my AC system installation!
Posted on Google Google
Steve Colins
84 days ago
Showed up on time. Very knowledgeable very thorough.
Posted on Google Google
Brooke Boren
85 days ago
Mirko was great! He was super thorough and took the time to answer all of my questions. Would 100% recommend.
Posted on Google Google
Kenji Sugiyama
85 days ago
I got an air conditioning system maintenance from Raul. He was done them quickly and nicely. After the maintenance he gave me well explained whole details and suggestions as well. He was so nice and has well knowledge.
Posted on Google Google
S B
86 days ago
Charvel and Salvador were great- they addressed and resolved the problem quickly.
Posted on Google Google
Ken Karimi
88 days ago
Prompt, Professional, and Technical knowledge of staff was a refreshing experience.
Posted on Google Google
Fernando Sandoval
88 days ago
DeRon the technician who did the diagnosis , was very clear and concise in explaining what he found. He pinpointed the problem and gave me options to further purse. Great to have a pro fill you in on problems in clear and understandable wording.
Posted on Google Google
Mark Niles
90 days ago
+0
Excellent and immediate service. Was able to come the next day on short notice. Did a great job.
Posted on Google Google
Linda Tomasello
90 days ago
+1
Joe did a wonderful job. Fixed my Garage disposal and im supper happy. Ill call again when I need help.
Posted on Google Google
Alekhya Meduri
92 days ago
+0
Max retrieved a sentimental item for me that accidentally fell into the sink drain two days ago! He was fast and efficient, and I am incredibly grateful. Highly recommend this company!!
Posted on Google Google
Jinnat Islam
92 days ago
+0
Joe helped us change our water line on our fridge. He also offered to do tune up on our HVAC and furnace. We liked the convenience of being able to do everything with one company. We appreciated his service and we will work with TRIO company again.
Posted on Google Google
Shariful Islam
92 days ago
+0
Good service and Joe was thorough in diagnosing the problem and very friendly and helpful in responding to any questions.
Posted on Google Google
Karo A
93 days ago
He was very clear on his explanation !
Posted on Google Google
Don Goddard
94 days ago
Johnathan, charvei, Wilson, and Jose did a great job.
Posted on Google Google
Jessie Yuan
101 days ago
Mirko is my tech today, and he did a great job to fix my a/c, recommended parts change, showed me the details on how to make my old machine last longer and save energy. Maybe somewhat pricey, but he used enrollment discount, and very professional. 5 star recommendations.
Posted on Google Google
Sandie MacCullough
102 days ago
Our tenant was very happy with the job in a new water heater. And so was I.
Posted on Google Google
Collette O'Donovan
102 days ago
Everyone at Trio are so professional and a pleasure to deal with from start to finish. I was especially impressed with our tech Fernando who was very knowledgeable and helpful and explained what the service involved and talked through his findings at the end. This was my first time using Trio and I will definitely be very happy to continue using their service!
Posted on Google Google
Jim Taylor
103 days ago
Jaleel Porter was very professional and helpful. He discovered a problem which could have developed into a burned house and we thank him for that service. We will be using him and his company for maintenance services.
Posted on Google Google
Eric Delacruz
106 days ago
+0
Pro job with Joe. He’s great. So is Alex
Posted on Google Google
Laura Pappakostas
106 days ago
These guys are an all in one full service company for HVAC and plumbing, so you can rest assured that the entire project will be completed professionally and thoroughly. My son and I would take off as they worked and updated us on the project. I now have air conditioning during the hottest time of the year. Each worker was polite, hard working and cleaned up when finished.
Posted on Google Google
Negar Tabatabaei
107 days ago
We had this company come out to provide a quote for replacing our AC unit. They were able to schedule a same-day visit, which we really appreciated. David arrived on time, was professional, and very knowledgeable. He took the time to explain our options and the important factors to consider when choosing a new AC system, and he answered all of our questions thoroughly. We appreciated his honesty and the informative, no-pressure consultation. Overall, it was a great experience.
Posted on Google Google
CAROL TATE
110 days ago
Kind, quick, thoughtful explanation. Will honor past payment via another company that went out of business.
Posted on Google Google
thresher4
114 days ago
Jaleel Porter did a great job programming my nest E thermostat
Posted on Google Google
Julio Cesar Quintero
118 days ago
Fernando G Velazquez did an outstanding job repairing our AC system\. He quickly identified the issue, explained everything clearly, and fixed the problem efficiently\. What really stood out was his professionalism and attention to detail\. After completing the repair, he took the time to thoroughly inspect the entire HVAC system to make sure everything was working properly instead of simply leaving once the issue was resolved\. That level of care and commitment gave me a lot of confidence that the job was done right\. Fernando was knowledgeable, honest, courteous, and clearly takes pride in his work\. I highly recommend him and TRIO Heating, Air & Plumbing to anyone looking for reliable, high\-quality service\.
Team of HVAC professionals in red shirts posing with a branded truck outside, ready to serve clients.
SAME-DAY HOME SERVICES
Heating, cooling and plumbing for Bay Area homes